Resources on Program Mangement

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This is a draft of the upcoming new Form EOIR-31. Organizations must submit this form to request recognition as a non-profit approved to designate non-attorney representative(s) who provide(s) clients with immigration legal services.

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This is a draft of the upcoming new Form EOIR-31A. Organizations must submit this form to request accreditation for each new or renewing non-attorney representative who provides clients with immigration legal services.

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This manual describes best practices used by many of the country's most experienced nonprofit immigration programs and managers.

The manual covers program design, case selection criteria, case management systems, fee schedules, alternative funding sources, financial controls, marketing, staff training, DOJ agency recognition and staff accreditation, and legal representation ethics.

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This interactive map shows participants of the Mexican screening project.

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CLINIC is providing screening tools and recommends you use them for this project. One tool is in English and the other is bilingual in Spanish and English. The tool will assist you in identifying if any benefit is possible and which, thereby making it easier to complete the monthly reporting form in Excel, particularly the drop-down options for different benefits. The tool has check boxes on Page 13 in the English only version and 16 in the English/Spanish to indicate which benefit, if any, are possible thereby making it easier to update the report form.

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This tool will help immigrant legal service providers and community-based organizations plan to effectively and efficiently respond to DACA termination.

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Modern-day public libraries are no longer solely story keepers, they are community and culture centers. They are where people, young and old, go to learn something new and get ordinary things done, which could include a variety of immigration legal services such as applying for naturalization. A library’s decision to become recognized by the Department of Justice to provide these services builds upon the institution’s long legacy as a knowledge provider, while offering hope to a community in great need.

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CLINIC Outline for AR Preparation and Implementation Plans

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An immigration case management database (software or web-based) is essential for all charitable immigration programs to cope with ever-increasing caseloads, particularly if comprehensive immigration reform should pass into law. It is wise to plan, purchase, and use a system that meets your case management needs sooner than later, and especially before immigration reform passes.

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Partnerships are a valuable tool for any organization looking to expand or strengthen services in the community. In a well-functioning partnership, all members contribute ideas to the group, coordinate dates and events so that all can participate, and mutually benefit from the partnership. There are several ways to establish a partnership and many tools to use that can help organize and manage the operations.  This toolkit includes sample materials for managing a partnership, guidelines for working within a partnership, and tips on what to look for in a potential partner.

 

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Current capacity does not meet current demands for low-cost legal representation in immigration matters. For instance, immigrants eligible and soon-to-be eligible to naturalize as U.S. citizens have less income, education, and English language ability than immigrants who naturalized in previous decades.

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When you are thinking of developing or changing your case management system, solicit your immigration staff to get their feedback, or even better is if they participate in the development or revision of that process.    The system works only if it makes sense to those who have to adhere to, carry out, and manage it.  Once you determined your case management system, document it in a policies and procedures manual.   The rationale behind having a case management policies and procedures manual is the same as having an operating and human resources manual in your agency.  You want to document t

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CLINIC has identified seven areas which, when developed fully, are strong indicators of a successful, charitable legal immigration program.

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