This manual describes best practices used by many of the country's most experienced nonprofit immigration programs and managers.
The manual covers program design, case selection criteria, case management systems, fee schedules, alternative funding sources, financial controls, marketing, staff training, BIA agency recognition and staff accreditation, and legal representation ethics.
CHAPTER 2 - Space, Equipment and Tools
CHAPTER 3 - Staffing Your Immigration Legal Program
- Sample Volunteer Agreement
- Sample Confidentiality Agreement
- Sample Prohibition Against Providing Legal Services Outside the Office
CHAPTER 6 - Managing Financial and Program Performance
CHAPTER 7 - Building Program Visibility and Credibility