Summary

The Director of Network Services is responsible for supervising and supporting CLINIC’s mission-driven sections: Advocacy, Religious Immigration Services and Technical and Training Assistance. This position ensures that these three areas are effectively resourced, planned, and executed consistent with CLINIC’s mission, strategic plan, yearly priorities, and the Executive Director’s vision of an efficiently run agency. Additionally, the Director of Network Services facilitates information sharing between CLINIC’s mission-driven sections and its field engagement section. This position reports directly to the Deputy Director to make strategic decisions critical to the agency’s mission-driven services.

The Director of Network Services is a member of CLINIC’s senior leadership and as such participates in planning and decision making affecting the entire organization and shares responsibility for achieving the agency’s mission.

Primary Responsibilities

Service Provision Coordination and Collaboration

• Work closely with CLINIC's Director of Field Engagement on continuously examining and strengthening the flow of information between the field and CLINIC’s network services to ensure that services respond to the needs of the network.
• Partner with CLINIC’s Measurement, Learning, and Evaluation team to develop, implement and oversee evaluative processes on services provided and resources created.
• Develop and maintain strategic partnerships with governmental, non-governmental and other faith-based stakeholders and organizations to ensure effective collaboration and coordination in providing expanded access to resources and services.

Communications and Advancement

• Collaborate with CLINIC’s Communications team in presenting and amplifying CLINIC’s position on issues of importance to CLINIC, CLINIC’s network, and the Catholic Church.
• Participate in media interviews and other opportunities to speak publicly on behalf of CLINIC.
• Assist in drafting appeal letters, grant proposals, and grant reports in collaboration with CLINIC’s Advancement team to support staff expenses, section operations, and projects.

Management and Administration

• Supervise each section leader and complete annual performance review.
• Establish priorities and work plans for three teams. Track progress on goals and key activities.
• Partner with section directors to ensure all teams have goals that align with CLINIC’s priorities and plans in place to meet them; provide clear and useful feedback; and serve as a thought partner and resource to section directors in their realms of responsibility, including on issues related to the management of their teams.
• As a supervisor, this person will provide necessary direction, supervision, and support to ensure clarity in roles, responsibilities, and expectations.
• Develop and manage systems for communication, coordination and strategizing between Advocacy, Religious Immigration Services and Training and Technical Assistance.
• Ensure that Advocacy, RIS and TTTA are developing and implementing ongoing quality services to deliver outcomes that meet and/or exceed both the requirements of grants and identified internal benchmarks.
• Support each section director, as needed, with strategizing around urgent tasks that arise due to changes in immigration law and policy.
• Oversee and review budget performance for each prospective section.
• Inform employees of professional opportunities and discuss career advancement goals.
• Know, value, and contribute to CLINIC’s mission.

Knowledge, Skills & Abilities:

• 10+ years in a management position and advanced degree in a field related to CLINIC’s work.
• 5+ years working in the immigration field.
• Track record delivering results, commanding respect, and assuming leadership roles.
• Proven ability to work with efficiency, flexibility, and good humor,
• Demonstrated ability to build and maintain relationships with a wide array of people – junior and senior, for-profit, and nonprofit, and from diverse backgrounds.
• Excellent communication and interpersonal skills.
• Committed to CLINIC’s mission and impact.
• Knowledge and understanding of legal immigration issues.
• Knowledge and understanding of Catholic social teaching on immigration.
• Demonstrates exceptional judgment and initiative.
• Discipline and the ability to communicate and adhere to a shared vision, mission, and set of goals and priorities.
• Ability to exercise tact and diplomacy in organizational settings.
• Ability to work self-sufficiently and to effectively direct multiple projects.

Other

• Demonstrate knowledge of and support agency mission, vision, value statements, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior
• Willing to understand, respect and contribute to CLINIC’s vision, values, and beliefs
• Fulfill CLINIC’s expectations that all staff:
  • Serve with integrity
  • Develop innovative solutions
  • Promote learning – for themselves, for their colleagues, and for our network
  • Cultivate constructive relationships
  • Model stewardship

Location

• Position is based in Silver Spring, MD

Salary Range

• $116,000-$120,000

Work Environment

• This position may require extended periods of standing, sitting, as well as some repetitive movements, bending and repetitive lifting of significant weight.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the key components and primary responsibilities.

Please send your resume, cover letter and salary requirements to: careers@cliniclegal.org.

Who we are

The mission of the Berkshire Immigrant Center (BIC) is to advocate for the rights of all immigrants by helping them navigate the complex U.S. immigration system with affordable legal services, local resources, and education. Founded in 1997, BIC is the only nonprofit agency providing comprehensive legal services to the 10,000+ immigrants and refugees in Berkshire County. BIC currently has six employees and is constantly expanding its team of vibrant, engaged, and diverse advocates.

The Opportunity

The last few years have seen exponential growth among Berkshire County’s immigrant and refugee population. BIC is an award winning non-profit, which provides a myriad of legal, social, and advocacy services and works with numerous local government agencies and organizations in its efforts to support the journey of these families and unlock the incredible cultural and economic potential their presence brings to our community. We need a dynamic and courageous leader to shepherd BIC through this exciting period of growth.

The Executive Director is the public face of BIC: a leader that will spearhead our efforts to increase and sustain the scope, breadth, and visibility of our services as well as expand and formalize our local, regional, and national partnerships. A staunch advocate with a curious, entrepreneurial spirit, and a strong connection to the immigrant experience.

This is a full-time, hybrid, non-exempt position based out of Berkshire County, MA. The new Executive Director will receive a budget during the first year of the role to facilitate the exploration of our beautiful and vibrant Berkshires community and to build relationships to support BIC’s efforts. The salary range for this position is $72,000 - $78,000. The ED reports to BIC’s supportive, diverse, and growing Board of Directors.

BIC’s competitive benefits package includes a health insurance reimbursement plan for medical, dental and vision coverage options, organization-wide holidays, paid time off, and enrollment in MA’s CORE Retirement plan with employer matching.

Who you are

You are a passionate advocate. Your personal experiences as an immigrant or in close proximity to the immigrant experience gives you insight into the unique strengths and challenges of this community. You are a storyteller. Your words, whether addressing a small gathering of neighbors or a large conference of peers, motivates and creates awareness of the urgency and importance of BIC’s mission, centers the stories of clients, and your community. You have an unshakeable commitment to equity, empathy, and diversity. Your multiple years of public service or non-profit managerial experience allow you to anticipate challenges and think of creative, forward looking solutions. Finally, you are excited to grow with our team and help it to strategize and scale up where needed.

How you’ll bring our organization’s vision to life

• Engage nonprofit and community partners to advance BIC’s mission through collective impact
• Collaborate with the Development Director and board on fundraising efforts through events coordination, donor cultivation, grant writing/reporting and stewardship
• Lead public relations leveraging radio, TV, and press interviews
• Develop and implement a communications plan for the organization to remain connected to the community, paying close attention to the organization’s social media presence and identifying key messages and images, as well as writing and approving content for newsletter and other communications
• Manage the organization's finances through budgeting, banking, incoming payments, and expenses tracking
• Oversee the organization’s human resources including payroll, benefits, and retirement vendors to disburse payments and reimbursements
• Supervise and support the professional development of all full-time and part-time staff, volunteers, and interns
• Ensure that all BIC operations abide by Federal and State Nonprofit 501C3 regulations
• Prepare a monthly report to the Board of Directors and attend all Board and executive committee meetings.

Qualifications

• Three years of management level experience in a non-profit or other areas of the public service sector or relevant, equivalent experiences
• Relevant Bachelor’s Degree or foreign equivalent, Master’s degree preferred
• Living in the Berkshires or willing to relocate within enough proximity to join in-person meetings and community events
• Proficiency in Google Suite, Zoom, Word, Excel, and Quickbooks
• Commitment to organization and client confidentiality 
• Completion of a COVID-19 vaccine regimen and booster, if eligible
• Proactive, positive, and energetic work ethic
• Fluency in a second language besides English preferred; Spanish, Portuguese, or French a plus

To Apply (by January 16th, 2023)

Please submit a resume and a cover letter that includes answers to the questions below. E-mail both documents to board@berkshireic.org.

1. The new ED must have a deep understanding and commitment to the immigrant and refugee community. How has your work and/or personal experiences shaped your understanding of the immigrant experience?
2. BIC is experiencing an exciting period of growth, and the new ED will lead us through the complexities of an expanding organization. Tell us about a time when you’ve navigated complex change. What key skills and experiences did you utilize and what was the outcome?

The Berkshire Immigrant Center is an equal opportunity affirmative action employer with a long-standing commitment to celebrating diversity. BIC is committed to creating an inclusive environment for all.