• The Office of the CIS Ombudsman remains open and continues to respond to case assistance requests. The Ombudsman website acknowledges significant backlogs in responding to requests since the beginning of the pandemic and states that it prioritizes the elimination of this backlog, with a plan in place to respond to all pending requests by September 2021. For more information about requesting assistance, check out CLINIC’s resources here.

CLINIC Affiliates: If you are a CLINIC Affiliate and need assistance resolving issues in a case, please contact our Training and Legal Support team by submitting a question to Ask the Experts at cliniclegal.org/find-legal-help/ask-experts. If you have exhausted your case resolution options for a pending case you can also contact our Advocacy team at advocacy@cliniclegal.org. You can also contact advocacy if you are encountering issues in your practice that are not addressed by measures taken by federal agencies.