Capacity Building Section Manager

Summary Description:

The Manager serves the Section Director with administrative and programmatic duties as assigned. In addition, the Manager functions as a Field Support Coordinator with affiliate duties as assigned. The position is based in CLINIC’s national office in Silver Spring, Md. Highly qualified applicants in other locations will be considered.

The broad objectives of the Manager are to ensure that the section and staff perform at a high and efficient level. The Manager’s administrative and programmatic duties include representing the Section Director at selected meetings, calendaring and advertising section training events, analyzing data relevant to the section, monitor upgrades to Civi and Civi Case databases, monitoring improvements to CLINIC’s website containing section resources, collecting and reporting section quarterly data, and updating the section’s policies and procedures manual.

The broad objectives of the Field Support Coordinator duties are to improve, strengthen and expand the capacity of existing affiliates programs. The Field Support Coordinator duties include serving as the primary point of contact between CLINIC and assigned affiliates on matters relating to member/subscriber services, program management and development, maintenance of authorization to practice with attorneys or DOJ accredited representatives, project implementation and data collection, and general inquiries. The position is required to provide immigration program management training online and in-person. The position also provides technical support to nonprofit immigration legal service providers and other national support organizations outside of CLINIC's network.

Primary Responsibilities:

Training Coordination

  • Create an annual schedule of training events including classroom, CLINIC Convening, e-learning and webinars plus other modalities and venues as assigned;
  • Serve as the section’s representative on CLINIC Convening committees as assigned;
  • Serve as a back-up to CLINIC’s E-learning Facilitator in managing Adobe Connect, Go-to-Webinar and Moodle software;
  • Create goals and objectives, agendas, power point slides, handouts and other resources for each assigned training;
  • Confirm speakers, internal and external, and serve as a presenter as assigned; and
  • Coordinate marketing and registration for all section training with Communications staff.

Data Management

  • Work with CLINIC’s Web Resource Coordinator on continually improving Civi’s function as a database for section purposes;
  • Work with CLINIC’s Web Resource Coordinator to ensure that the website is constructed and functions well in order to make section materials readily accessible; and error-free;
  • Collect and submit to Communications quarterly and annual data as assigned; and
  • Assist the Section Director in compiling project-based data for funder reports, particularly when duties are shared across different sections.

Other Manager Duties:

  • Be well-versed in immigration law and changes, particularly those that impact how nonprofits and advocacy organizations manage staff, resources and models of service delivery;
  • Represent the Section Director at internal or external meetings when assigned; and
  • Identify DOJ recognition and accreditation issues that require training and/or advocacy attention.

Primary Field Support Coordinator Responsibilities:

Affiliate and Other Program Support

  • Conduct site visits, using CLINIC protocols, review instruments and core standards to assess affiliate programs;
  • Engage local program leadership during on-site program assessments;
  • Document assessment findings and recommendations;
  • Draft program assessment reports;
  • Conduct phone reviews and provide documentation and feedback;
  • Conduct follow-ups to assess progress against plans and recommendations;
  • Assist affiliate program to design, as necessary, remedial and developmental plans and help identify tools to achieve performance standards and capacity building goals and deadlines;
  • Identify internal and external barriers (long and short-term) that impede local program successes;
  • Help local programs to forecast capacity building challenges;
  • Provide technical assistance to local programs in implementing developmental and remedial plans, including evaluation and sustainability;
  • Provide basic fundraising information, including providing proposal templates when remedial steps require more financial resources;
  • Consult with affiliate leadership on proper steps to close an immigration legal program when necessary;
  • Participate alongside Section Director on the DOJ Recognition and Accreditation Working Group led by CLINIC’s Director of Advocacy or selected staff;
  • Inform unlawful practitioners of legal services about the dangers of their actions and the benefits of DOJ recognition;
  • Guide programs through DOJ recognition and accreditation toolkits;
  • Advise program staff on immigration law courses and mentoring opportunities to be taken so DOJ accreditation is granted;
  • Review, advise on, and edit, as necessary, affiliates’ DOJ agency recognition and staff accreditation applications;
  • Draft recommendation letters, as appropriate; and
  • Update central database of all programs receiving CLINIC’s assistance applying for recognition and accreditation.

Charitable Immigration Program Support

  • Create original training curriculum on a wide array of program management/capacity building topics for use in classroom, webinar, facilitated e-learning or self-directed courses;
  • Maintain up-to-date knowledge on the fundamentals of immigration law relevant to the services provided by affiliated legal immigration programs;
  • Maintain comprehensive data base on affiliate programs and staff;
  • Promote the creation of charitable immigration programs where possible;
  • Determine if affiliates assigned are sufficiently prepared to implement significant changes in U.S. immigration laws; and
  • Track quantitative and qualitative data on program capacity building successes and continued challenges.


  • Present as an expert on a wide array of topics on immigration, immigrant integration, immigrant demographics, nonprofit and program management and other related capacity building issues;
  • Create original presentation scripts and power point slides on topics appropriate for target audiences, such as immigration legal practitioners, community organizers, religious workers, nonprofit executive directors and other stakeholders serving immigrants; and
  • Develop training expertise using different modalities such as in-classroom, e-learning and online training through webinars and videoconferencing. /li>

Other Duties

  • Willing to understand, respect and contribute to CLINIC’s vision, values, and beliefs and
  • Fulfill CLINIC’s expectations that all staff:
    • Serve with integrity
    • Develop innovative solutions
    • Promote learning – for themselves, for their colleagues, and for our network
    • Cultivate constructive relationships.
    • Model stewardship

Knowledge, Skills & Abilities:

  • Juris Doctor Degree or Department of Justice Accreditation (full or partial) or ability to acquire accreditation;
  • Five years of experience with nonprofit program management, analysis, and evaluation in the field of providing services to the foreign-born;
  • Knowledge of basic immigrant laws and regulations;
  • Knowledge of the delivery of direct legal immigration services;
  • Non-profit management experience;
  • Familiarity with project coordination for delivery of specialized immigration legal services;
  • Knowledge of resource development strategies;
  • Ability to perform on-site community and/or program assessments;
  • Able to analyze immigration demographic and social trends;
  • Excellent written and verbal communication skills;
  • Strong training and public speaking skills;
  • Organizational planning experience;
  • Data management and analysis skills;
  • Ability to act as a member of a team as well as independently; and
  • Able to travel to conduct program assessments, conduct training, and participate in conferences.


  • Demonstrate knowledge of and support the organizations mission, vision, value statements, policies and
  • Occasional travel may be required to attend CLINIC’s board of directors meetings, and other special events
  • Fulfill CLINIC’s expectations that all staff abide by the following Organization Behaviors
  • Serve with integrity
  • Develop innovative solutions
  • Promote learning – for themselves, for their colleagues, and for our network
  • Cultivate constructive relationships
  • Model stewardship
  • Maintain a positive attitude
  • Exhibit leadership skills and initiative
  • Communicate effectively
  • Own your work
  • Teamwork and cooperation with colleagues
  • Resolves conflicts effectively and makes effective decisions

Equal Employment Opportunity and Diversity Commitment

CLINIC considers all applicants for employment without regard to race, color, ancestry, national origin, sex, gender identity, gender expression, sexual orientation, marital status, family responsibilities, religion, age, disability, service in the military, or any other characteristic protected under applicable federal, state, or local law. CLINIC also provides “reasonable accommodations” to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. All interested individuals, regardless of background, are encouraged to apply. We embrace and encourage our employees’ differences in race, color, ancestry, national origin, sex, gender, sexual orientation, marital status, and other characteristics that make our employees unique.

Work Environment:

  • This position may require extended periods of standing, sitting, as well as some repetitive movements, bending and repetitive lifting of significant weight.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the key components and primary responsibilities.


This position is hybrid until COVID restrictions have been lifted.

Closing Date

Employment Type


Employment Level



Full Time



Reports To

Director of Capacity Building


Capacity Building Section Manager


The Catholic Legal Immigration Network, Inc.

Job Location

Silver Spring, MD 20910
United States