Selected Issues in Immigration Program Management

Course Description

All eyes are on immigration, and as leaders of legal services programs, your actions are felt far and wide. Now more than ever, you must prioritize improving your program and making sure your community knows you are a resource.

Unlike any previous trainings, this advanced immigration program management course addresses current topics that immigration program directors face, in addition to some of the long-standing challenges in this daily work. It features proven and promising practices that have been tested by other practitioners across the country, within and outside of CLINIC’s growing network of affiliates. Through discussion and small group activities, you will have the chance to put many of these concepts into practice before the session ends. Additionally, you will be able to network with your peers who closely understand what it takes to succeed in this role.

Participants will learn:

  • DOJ Recognition & Accreditation program updates
  • Best practices and resources on conducting large-scale know your rights and screening events
  • Effective case management policies, procedures and forms
    Participants are encouraged to bring samples of their case management forms for a thorough review and assessment against best practices. Facilitators will identify how to develop policies and procedures that can accommodate a higher client demand. Expert practitioners will also share how they generate and analyze more data using an electronic case management system.
  • Ethical scenarios
    Participants will work through ethical scenarios and discuss solutions.
  • Program evaluation
    Techniques that include common data points that can be turned into compelling stories in order to gain more stakeholder support and community donations.
  • Staffing issues
    Participants will work through exercises that explore common issues that arise in our network.
  • Open forum
    Participants to raise issues, ask questions and share replicable best practices.

Additional Information

Special Accommodations

If you have a disability and require accommodation in order to fully participate in this training, please email

Type of Training

Virtual workshops

Date of Event


Training Prices

CLINIC Affiliates - $260

Nonprofit Agency Staff - $285

Private Attorneys and Staff - $415


Catholic Legal Immigration Network, Inc.

Payment and Cancellation

Payment by credit card only. All registration changes or cancellations are subject to an administrative charge of $70.00. Please note that CLINIC can only issue refunds until one week (7 days) prior to the course start date.