This toolkit is intended to facilitate the process of designing and/or improving the case management system in your immigration program. In a legal immigration context, case management system consistsof: policies and procedures; forms; a database; and files used by legal representatives in a standardized manner for the purposes of delivering professional services and avoiding errors that can result in malpractice and liability.
Many tasks in an immigration legal services program can be completed by volunteers. Using volunteers when possible frees up staff time that can be devoted to offering more services to clients. This toolkit contains helpful information on how best to use volunteers in your program, how to recruit and retain volunteers, and how to incorporate them into your program’s plan for the passage of Comprehensive Immigration Reform.
Low English language proficiency impacts employee productivity, safety, and retention. Federal and state governments provide only a fraction of the funding needed for English language classes, and businesses have both the space and the financial means to offer this benefit to their Limited English Proficient workers. CLINIC offers the following resource to programs interested in pursuing partnerships with local employers willing to offer English language classes to their employees. The Creating a Workplace ELL Program toolkit includes program planning documents, examples of currently operating workplace ELL programs, sample marketing materials, and other resources to assist in implementing a workplace ELL program.
Citizenship test preparation and quality legal services go hand in hand in assisting an immigrant along the path to citizenship. A prospective bill for comprehensive immigration reform will most likely bring changes in legal and language requirements for citizenship. It is the job of all legal service providers and teaching professionals working with the foreign born to anticipate these requirements and prepare clients in advance. The Creating a Citizenship Program Preparation Toolkit will be helpful to anyone seeking ways to better serve the foreign born as they prepare to naturalize.