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This document addresses ten immigration myths. It provides information from a variety of  resources in order to clarify these common misconceptions.  Click here to view Ten Immigration Myths.

Citizenship for Elders is a unique handbook for teachers and administrators on creating and managing a citizenship program for the older learner.  This handbook brings together the observations and insights of teachers from across the country on older learners from a wide range of cultures.  It is based on a nationwide survey of 200 programs.  It identifies the issues in teaching elders and makes recommendations for instruction and program design.  The recommendations are practice-based, with a focus on innovative and promising practices.  The suggestions on learning activities, c

A good case management database contains both immigration forms and client-specific information.  The database may be software for stand-alone or networked computers or it may be web-based with the server off-site.  Either way, the choice and utilization of a database is an important investment for your immigration program.  In addition to completing forms, the database helps staff manage the caseload and facilitates the writing of data-rich reports and funding proposals.

When you are thinking of developing or changing your case management system, solicit your immigration staff to get their feedback, or even better is if they participate in the development or revision of that process.    The system works only if it makes sense to those who have to adhere to, carry out, and manage it.  Once you determined your case management system, document it in a policies and procedures manual.   The rationale behind having a case management policies and procedures manual is the same as having an operating and human resources manual in your agency.  You want to document

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