Center for Citizenship and Immigrant Communities
The design and implementation of immigration case management systems will vary among immigration programs since every program is different. However, a program whose case management system works for staff members and meets the needs of clients are the most effective.
Held Nov. 16, 2010
Due to an increasing need for quality English as a Second Language (ESL) and Citizenship Test Preparation classes, many community-based organizations are interested in starting their own language learning programs. Combining CLINIC’s key components for program management and Teachers of English to Speakers of Other Languages’ (TESOL) Standards for Adult Education ESL Programs, this Webinar will provide a foundation for interested organizations to plan and implement a language learning program. Instructor: Leya Speasmaker.
Language Access: Effectively Serving Limited- and Non-English Speakers
This is part 1 of a 3-part series on language access.
How do you set up intake? Which cases should you accept for representation? What is a client services agreement? How do you track deadlines and cases? What goes into a case file? What are your responsibilities when you close a case?
CLINIC trainer Jack Holmgren along with Robert Yates, director of Immigration Legal Services of Catholic Charities of Santa Clara County present on fees and revenues.
Held June 2010.