When you are thinking of developing or changing your case management system, solicit your immigration staff to get their feedback, or even better is if they participate in the development or revision of that process. The system works only if it makes sense to those who have to adhere to, carry out, and manage it. Once you determined your case management system, document it in a policies and procedures manual. The rationale behind having a case management policies and procedures manual is the same as having an operating and human resources manual in your agency. You want to document t
The design and implementation of immigration case management systems will vary among immigration programs since every program is different. However, a program whose case management system works for staff members and meets the needs of clients are the most effective.
Held Nov. 16, 2010
Due to an increasing need for quality English as a Second Language (ESL) and Citizenship Test Preparation classes, many community-based organizations are interested in starting their own language learning programs. Combining CLINIC’s key components for program management and Teachers of English to Speakers of Other Languages’ (TESOL) Standards for Adult Education ESL Programs, this Webinar will provide a foundation for interested organizations to plan and implement a language learning program. Instructor: Leya Speasmaker.
Held October 21, 2010
This is part 2 of a 3-part series on language access.
Language Access: Effectively Serving Limited- and Non-English Speakers
This is part 1 of a 3-part series on language access.
What if your asylee client has an error on his/her I-94 card? Do you know how to get it corrected? What if Social Security won’t issue your asylee client a card? What if an employer demands documentation from your asylee client that he or she doesn’t have? Documentation problems can impede asylees’ employment, access to public benefits, and integration.
Embracing the Gospel value of welcoming the stranger, CLINIC promotes the dignity and protects the rights of immigrants in partnership with a dedicated network of Catholic and community legal immigration programs.
How do you set up intake? Which cases should you accept for representation? What is a client services agreement? How do you track deadlines and cases? What goes into a case file? What are your responsibilities when you close a case?
CLINIC trainer Jack Holmgren along with Robert Yates, director of Immigration Legal Services of Catholic Charities of Santa Clara County present on fees and revenues.
Held June 2010.
CLINIC has updated its 2006 Legalization Manual.