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Immigration Management Project

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Project to help immigration practitioners organize and build capacity to serve low-income and indigent immigrants.

Case Management Toolkit

This toolkit is intended to facilitate the process of designing and/or improving the case management system in your immigration program.  In a legal immigration context, case management system consists of: policies and procedures; forms; a database; and files used by legal representatives in a standardized manner for the purposes of delivering professional services and avoiding errors that can result in malpractice and liability.

Webinar: Establishing a Strong Case Management System: Part II

A strong case management system is key to a healthy immigration legal program. A strong case management system helps ensure consistency, uniformity, and a high quality of work. It balances the interests of the client in getting the best and speediest representation with those of the agency in providing services efficiently. Join us for Part II of this series. It will focus on case file organization standards, case notes standards, a filing system, case closing procedures, and a tickler system to ensure important deadlines are not missed.

Starting a Legal Immigration Program: Capacity Building in a Charitable Community Agency

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The Need for Charitable Legal Immigration Services  

Current capacity does not meet current demands for low-cost legal representation in immigration matters. For instance, immigrants eligible and soon-to-be eligible to naturalize as U.S. citizens have less income, education, and English language ability than immigrants who naturalized in previous decades.

Managing Financial Performance

Nominal fees for immigration legal services are a core source of funding to start and sustain charitable programs.  By charging nominal fees you can retain a great deal of control over the financial viability of your program.  Conversely, to not charge fees is to put your program at risk of closing or drastic downsizing.

Staffing Your Immigration Legal Program

Nonprofit immigration legal programs have a range of staffing options. Programs may employ licensed attorneys, law graduates, fully accredited representatives, partially accredited representatives, non-accredited immigration counselors, support staff, interns and volunteers. In this third of a seven part webinar series on immigration program management, the presenter will explore how to optimize your program's performance with careful staffing.

Space, Equipment and Tools

While staff is the heart of an immigration program, several other resources are required to keep a program functioning. These include: physical space, computers, software, law library materials, and malpractice insurance.  In this second of a seven-part webinar series on immigration program management, the presenter will discuss the different resources needed to support an immigration legal services program.

Space, Equipment and Tools

While staff is the heart of an immigration program, several other resources are required to keep a program functioning. These include: physical space, computers, software, law library materials, and malpractice insurance.  In this second of a seven-part webinar series on immigration program management, the presenter will discuss the different resources needed to support an immigration legal services program.

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