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Program Management

By Jeff Chenoweth

Director, Capacity Building Section

 

A strong case management system is key to a healthy immigration legal program. A strong case management system helps ensure consistency, uniformity, and a high quality of work. It balances the interests of the client in getting the best and speediest representation with those of the agency in providing services efficiently. Join us for Part II of this series. It will focus on case file organization standards, case notes standards, a filing system, case closing procedures, and a tickler system to ensure important deadlines are not missed.

Would you like to know more about how your nonprofit agency and staff can become authorized to provide immigration legal services? Join us for this webinar training on Board of Immigration Appeals (BIA) agency recognition and staff accreditation.

There are several ways to establish a partnership and many tools to use that can help organize and manage the operations. This toolkit includes sample materials for managing a partnership, guidelines for working within a partnership, and tips on what to look for in a potential partner.

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