Managing an Immigration Program: Steps for Creating and Increasing Legal Capacity
This manual describes best practices used by many of the country's most experienced nonprofit immigration programs and managers. The training curriculum covers program design, case selection criteria, case management systems, fee schedules, alternative funding sources, financial controls, marketing, staff training, BIA agency recognition and staff accreditation, and legal representation ethics.
Click on icon to the left to download the entire manual or click on individual chapters below.
TABLE OF CONTENTS:
CHAPTER 1: Building Agency Support for an Immigration Legal Program
CHAPTER 2: Space, Equipment, and Tools Case Management Software
CHAPTER 3: Staffing Your Immigration Legal Program
- Sample Volunteer Agreement
- Confidentiality Agreement
- Prohibition Against Providing Legal Advice Outside the Office and Expectations of Employees
CHAPTER 4: Authorization for Non Attorneys to Practice Immigration Law ( BIA Recognition and Accreditation)
- Sample BIA Application (Agency & Staff)
CHAPTER 5: Case Management Systems: Effective, Efficient Service Delivery
Article: Considerations for Immigration Programs Working on VAWA Self-Petitions and U Visa Cases by Gail Pendleton
- Sample Case Notes for Case File
- Sample 1 Client Agreement
- Sample 2 Client Agreement
- Sample Client Intake Form
CHAPTER 6: Managing Financial Performance
CHAPTER 7: External Relations: Outreach, Marketing, Advocacy, and Media
- Sample Guidelines for Communications and Public Relations
- Media Communications Memorandum: What to Do and Say When You Are Contacted by the Media
- Sample Consent to be Interviewed by the Media