Case Management Systems
How do you set up intake? What is a client agreement? How do you track deadlines and cases? What goes into a file?
This fifth part of a seven-part webinar series on immigration program management will explore the elements of case management systems and will illustrate how a strong case management system is key for a healthy immigration legal services program. This webinar is intended for experienced program directors and also for start-up programs seeking to grow. The presenter is Hope Driscoll, Field Support Coordinator for CLINIC’s Center on Citizenship and Immigrant Communities. Future webinars will present the final topics contained in CLINIC’s immigration program management training manual: managing financial performance; outreach, media and marketing; and advocacy. This webinar is free. You pay only for the long-distance telephone charges.
To view a PDF of the presentation, click here.
Held June 3, 2009