ICE Introduces Community Hotline
By Allison Posner
Individuals can now contact Immigration and Customs Enforcement’s (ICE) through its new Community Hotline at 888-351-4024. The hotline will be staffed from 8 a.m. to 5 p.m. Eastern Time. This effort from ICE’s Office of the Public Advocate will transition the hotline developed for questions regarding Deferred Action for Certain Childhood Arrivals (DACA) into a toll-free hotline for members of the public and ICE stakeholders on any enforcement issue, including:
- Community outreach inquiries and requests
- Prosecutorial discretion requests
- Detention concerns
- Information about enforcement activities
- Questions about immigration court cases, and
- Other concerns regularly raised by the public.
In the coming months ICE will make the hotline available to all immigration detention facilities in a multi-phased approach. Full implementation in all facilities is expected by early 2013.
ICE’s Public Advocate can still be reached by email at: EROPublicAdvocate@ice.dhs.gov.
For more information about the Office of the Public Advocate, please visit http://www.ice.gov/about/offices/enforcement-removal-operations/publicadvocate/.